Would not recommend.©2023 Coldwell Bankerd. If you are looking for somewhere to shove a distant family memeber and not look back this facility is located in a beautiful place just beside lake ronkonkoma which makes it easy to forget about them. One instance that really stood out to me happened in my uncles final months of residency- a 73 year old resident had beaten his roommate to death and staff did not discover the incidence until the next day. They are often left to sit in their own filth for days. They back area has the feel of an institution filled with uncared for residents which often are unable to communicate. If your loved one is unfortunate enough to be in the back area of the first floor I would recommend persistance with the facility. This may have something to do with the very pungent odor that hits you as soon as you walk through the door, almost like the floors are soaked with urine. Many of them are very kind- but many of them are not and often skip showers if they are understaffed (which is almost always) and residents go unchanged and uncared for. These women get paid less than minimum wage and many are undocumented workers and immigrants. I speak spanish fluently so after speaking with a few of them I uncovered that The Lake Shore hires aids without ANY certifications. This made it quite hard for my uncle to communicate his needs. Number one: The majority of the aids do not speak english. I spent alot of time getting to know the place and I am very suprised about a few key things most of these reviews lack. However the behind the scenes staff- not so much. The staff that loved ones deal with operate like customer service representatives, nonetheless they are very nice.
Enough activities to keep your loved ones busy, that is: if they are coherent. The rooms are decent, many with beautiful views of Lake Ronkonkoma. My uncle lived in this facility for about a year and a half.
His lower half was exposed and when my mom attempted to speak with the staff about it, they did nothing. The other incident that would happen is one of the residents was walking around late at night in his underwear. After she asked for a different meal and waiting a long time, they would serve her PB&J or a meat sandwich. They continuously tried to feed her normal milk, cream soups, and pizza. While my mom was here, she had an assigned seat with a sign saying “lactose intolerant”. The cat isn’t even nice! When I tried to pet it, the cat actually tried to bite me. It smelled like urine where that cat hung out and I’m not sure if it’s the residents or the cat. They actually have a big cat that would roam the cafeteria waiting for scraps. When she was here, there were constant problems. After only 18 days here, I had to move my mom out and fight a battle to get the community fee back.
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After I flew to NY and paid all of the fees for this beautiful room, she was in here for 2 full days before they informed me she could not have her car. I feel duped by this facility and they are not up front with anything. Lake Shore also offers great complimentary amenities in-house as well, including: There are also an array of options for residents and their guests to enjoy around the area as well, like delicious meals at Maureen’s Kitchen, or glamorous shopping at Smith Haven Mall. Residents and visitors alike love the natural setting of our community and its close proximity to Lake Ronkonkoma. We also offer an array of services, living options, and amenities to encourage the best assisted living experience for all. Our staff takes considerable care in providing assistance with activities of daily living, personalizing the care for each resident.
We value every member in our community as family-as a family-run service ourselves, we understand the compassion, safety, and independence required to provide a comfortable lifestyle for everyone. Lake Shore is proud to be a family-owned and operated community, providing unmatched and excellent service for over 40 years. Upon arrival, prospective residents and visitors will be welcomed by our beautiful, manicured garden, our pleasant patio near the entrance to our common area, and our stately facility, located on the lovely Lake Ronkonkoma. Lake Shore Assisted Living of Ronkonkoma, NY is an ideal place for seniors to make home.
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